FAQs
A bit more about us and what we do.
Does Arch hold my money and place trades?
No, we do not have custody of any funds and do not place orders. All of that is handled through your selected brokerage. Right now, we only support TradeStation.
How much capital do I need to start with?
Really depends on which strategy you will be running.
Will I be able to watch the strategy place orders in real-time?
Yes, when you set up your account you will see and know exactly when an order is placed, how its doing, and when it's closed. You'll be able to see during demo call as well.
Do you have a support team?
Our customer support is available Monday to Friday: 9 AM - 5 PM EST via email (support@thearchpublic.com) or phone: (302) 319-2599.
Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 2h